Trust
How Sinchao handles your data, your money and your agreements.
Four documents, kept short enough to read. They describe what the service does with support conversations, what an account commits you to, what is stored in your browser and how usage is charged.
Last updated 23 September 2026.
Privacy Policy
What we hold as controller, what we process for our customers, who else is involved, how long it stays and what you can ask us to do with it.
Terms of Use
The agreement behind an account: what the service does in copilot and in takeover, how usage is charged, and where liability sits.
Cookies Policy
No advertising and no analytics. A sign-in session in local storage, strictly necessary infrastructure cookies, and the assets your browser fetches.
Refunds Policy
Usage is charged per processed ticket and invoiced after the period. What happens with billing errors, service failures and consumer cancellation rights.